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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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SnipperZ Lawn Care

July 25, 2024

5  out of  5
rating by SnipperZ Lawn Care
"I can't sing the praises of this office and our agent Li'i enough! They are so helpful, communicative, friendly and knowledgeable! Li'i is the absolute best insurance agent we have ever had for our business and personal for that matter! Your care and hard work never goes unnoticed we are sooo appreciative of you! Having amazing professionals in our court for businesses is so crucial. Thank you so much for always going above and beyond Li'i! State Farm is lucky to have you on their team."
We responded:
"Thank you for those kind words! Li'i is amazing and we are blessed to have her!!"
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Z4NEYシ

July 2, 2024

5  out of  5
rating by Z4NEYシ
"Zack and his team have been extremely helpful and approachable. I highly recommend them to all my relatives and friends for every kind of insurance"
We responded:
"Thank you so much for your wonderful review! Your recommendation to your relatives and friends means a lot to us and is the highest compliment we could receive. We are committed to providing great service for all kinds of insurance needs. If you or your loved ones ever need further assistance, please feel free to reach out. We’re always here to help!"
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Gingy Takeshita

June 21, 2024

5  out of  5
rating by Gingy Takeshita
"Mahalo plenty to Mr. Zack Pacleb and his team. I'm always impressed with Zack and his team. Any team member that helps me always demonstrates their superb customer skills with the Aloha Spirit."
We responded:
"Mahalo nui loa for your kind words! We’re thrilled to hear that the Zack Pacleb- State Farm team have consistently impressed you. Providing superb customer service with the Aloha Spirit is our top priority, and it’s wonderful to see that reflected in your experience. We appreciate your continued trust and look forward to serving you again. Aloha!"
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Dori Ann Hoohuli

June 19, 2024

5  out of  5
rating by Dori Ann Hoohuli
"Zack Pacleb is awesome. My homeowner's insurance was denied renewal. Zack immediately provided me with a quote and he was able to insure my home. I've been with State Farm for over 20 years and I've never had a problem with filling claims on my auto policy. Looking forward to another 20+ years with State Farm!"
We responded:
"Thank you for the kind words Dori! We look forward to the next 20+ years with you!"
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Geri Sutherland

November 9, 2023

5  out of  5
rating by Geri Sutherland
"Miya has been so helpful with getting quotes for my new car and helping set up my safe driver tracking. She is patient and kind and I highly recommended her for your insurance needs. Mahalo!"
We responded:
"Aloha Geri! thank you very much for sharing your experience! Please don't hesitate to reach out if there's anything else we can do for you. "
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Greg Cordeiro

October 24, 2023

5  out of  5
rating by Greg Cordeiro
"Awesome service today! Miya went above and beyond to get our imported vehicles insured. Top notch customer service! Thank you!"
We responded:
"Thank you for taking the time to share your experience Greg! we appreciate you!"
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Amber Melendrez

October 11, 2023

5  out of  5
rating by Amber Melendrez
"I love having an office with a friendly and knowledgeable staff that I can contact with questions about my policy. I was assisted by Monika, she was very helpful, professional and able to get a quote quickly and at a great rate."
We responded:
"Thank you for the kind words, Amber! we appreciate you!"
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Kaikili Imai-Young

August 25, 2023

5  out of  5
rating by Kaikili Imai-Young
"Zach and his Team have been SUPER easy to work with and very friendly! Would definitely recommend to all my family and friends!"
We responded:
"Thank you for the kind words, Kaikili!"
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Connie Fairbanks

July 18, 2023

5  out of  5
rating by Connie Fairbanks
"Miya has been AWESOME❣️ She followed up with me as promised with all the details regarding quote😊🌺"
We responded:
"Thank you for your review, Connie! "
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Georgia Grace

June 30, 2023

5  out of  5
rating by Georgia Grace
"I had a great experience switching over to state farm. Marie has been super helpful and friendly throughout the whole experience."
We responded:
"Thank you, Georgia, for the review and kind words. Please don't hesitate to let us know how we can be of further assistance"
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Thelma Hinez

April 26, 2023

5  out of  5
rating by Thelma Hinez
"Well my experience to this place is very excellent and I would recommend my family and friends to go with State Farm and ask for an agent name Marie Kaahu. She’s an excellent agent. Thanks Marie !!!"
We responded:
"Thank very much Thelma! We appreciate your feedback!"
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Anthony Trotter

April 26, 2023

5  out of  5
rating by Anthony Trotter
"Lii has been the most helpful person with my claim she went above and beyond to help me sort things out !! I'm so glad I went with State farm now.. They have a customer for life for all the help and how nice they have been !!! A+++ You guys are the best !!!"
We responded:
"Thank you very much Anthony for the kind words! "
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Milli CARES

April 24, 2023

5  out of  5
rating by Milli CARES
"Very nice experience getting new car insurance. Miya patiently explained everything so well. Thank you!"
We responded:
"Thank you Milli! very glad to hear you had a nice experience! "
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Vita Toci

April 20, 2023

5  out of  5
rating by Vita Toci
"Keaulii was kind and efficient while helping us navigate after a bad car accident. She helped us contact tow company. She answered our questions and responded in a timely manner. Keaulii was very respectful to myself and my daughter. I’m proud to say that she is my State Farm agent and new found friend!"
We responded:
"Thank you, Vita! I'm so glad Keauli'i was able to help you and your daughter! "
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Eileen Lee

April 19, 2023

5  out of  5
rating by Eileen Lee
"Friendly, personable, easy to work with and speak to, knowledgeable in the industry to help clients suited for their particular needs!"
We responded:
"Thank you for the kind words, Eileen! Happy to help!"
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chris shatto

April 18, 2023

5  out of  5
rating by chris shatto
"Marie was extremely helpful and knowledgeable on the phone- thank you for working with me and helping me with my homeowner and car insurance needs."
We responded:
"Thank you, Chris! we appreciate you leaving us a review, and I'm glad Marie was able to help you!"
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Kaanoi KG

April 15, 2023

5  out of  5
rating by Kaanoi KG
"Keaulii made it really easy to help save me money by insuring my autos with my home. Talking with her was like talking to someone I knew for a decade. Great customer service and always listening to what is important to me and making sure I have the best coverage to protect me, my home and my cars."
We responded:
"Thank you for your feedback Kaanoi! Keaulii certainly is an amazing part of our team!"
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Kassie Mathewson

April 14, 2023

5  out of  5
rating by Kassie Mathewson
"Zach and his team were fantastic and super welcoming! Highly recommend them for insurance :))"
We responded:
"Thank you very much Kassie! we appreciate you!"
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Jayden Fobbs

April 14, 2023

5  out of  5
rating by Jayden Fobbs
"My experience with Miya was top tier, such a great team at this office!"
We responded:
"Thank you for the compliment, Jayden! we appreciate you!"
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Amber Fairchild

April 14, 2023

5  out of  5
rating by Amber Fairchild
"Miya Nguyen was very informative and personable! She truly cares about her customers and I 10/10 recommend!"
We responded:
"Thank you for your review, Amber! we appreciate the feedback!"
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Alyssa Santos

April 14, 2023

5  out of  5
rating by Alyssa Santos
"Miya has great customer service! She is amazing at what she does and always so informative. Miya cares for all of her clients."
We responded:
"Thank you for your review, Alyssa! Miya is definitely an amazing member of this team!"
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David Gonzalez-velasco

April 14, 2023

5  out of  5
rating by David Gonzalez-velasco
"zack and his team are very dedicated. I have referred friends and family to his office. State Farm is a stable company. And super huge shout out to Miya for helping me and my family !"
We responded:
"Thank you for the compliment, and for the referrals, David! we truly appreciate it!"
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Keanu Butcher-nguyen

April 14, 2023

5  out of  5
rating by Keanu Butcher-nguyen
"Miya Nguyen is smart sweet and knows how to treat a costumer! Thank you Miya for all the help! Mahalo🤙"
We responded:
"Thank you for your feedback, Keanu!"
Profile photo of Kalealani Butcher-Nguyen

Kalealani Butcher-Nguyen

April 14, 2023

5  out of  5
rating by Kalealani Butcher-Nguyen
"miya saved me lots of money and if a very genuine worker and cares about me and saving money🙏"
We responded:
"Thank you for your review, Kalealani! Please don't hesitate to reach out to our team whenever you need additional assistance!"
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Kenna Yakimchick

April 14, 2023

5  out of  5
rating by Kenna Yakimchick
"Zack and Miya were absolutely wonderful! Thank you so much for your help."
We responded:
"Thank you Kenna! we appreciate the compliment!"